Design for People | David Lee King

http://www.davidleeking.com/2013/05/16/design-for-people/#.UZ_w2WthiK0

But let's also focus on people:

• Put content first.
• Ask customers what content they want … and then create that content!
• Answer the why, what, and who questions.
• Provide next steps and calls to action on ALL content.
• Make asking questions and getting responses easy and seamless.
• This works for our physical and our digital branches.
• What else? Add to my list in the comments…

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Jean-Francois Declercq

http://bit.ly/ContactJFD

+32 486 744 520